+Can I take a passenger in a single rider ATV?

No, double riding single rider ATVs is not allowed

+What is your phone number?

Our company is fully online and we don't do phones, so please visit our website www.texasadventours.com for most common topics like checking real-time availability, make reservations, checking locations, options, prices and many other FAQs. For larger group bookings or any other topics that might not be covered in the website, you can just click the QUESTIONs? button on the website or send us an email to texasadventours@gmail.com

+Do I need a driver's license to ride?

In most cases you do not need a driver's license to ride, however all adults need a valid official photo ID to register and check in (driver's license, passport, state ID or similar). However, if your driver's license or driving privilege is suspended or revoked, you cannot operate any vehicle either on or off-highway

+Do I need a reservation? Can I pay with cash?

Yes, you do need to make a reservation online via www.texasadventours.com since we operate only by appointment. By making the reservation, we ensure that your selected equipment and staff are blocked and ready for you. Reservations can only be made via our website, cash payments are not allowed and our staff does not carry any cash

+How old do you have to be to ride?

*Minimum age to ride a single rider quad ATV is 16 years old

*Minimum age to ride as a passanger in 4 seater SBS is 5 years old

*Min age to drive a 4 seater Side by Side ATV is 16 and requires a valid drivers license for minors

*Even if any rider meets the above age criteria, our guides might still determine that their size, maneuvering skills or behavior are not suitable to drive safely

+Can I ride if I am pregnant? physical, mental or medical condition? disability?

We are not qualified to provide medical advice, you are riding at your own risk and therefore you should consult with your doctor before doing any risky activity like off-roading

+What should I wear?

Weather conditions can be extreme (cold and warm) and do change often at all of our locations. As long as the trails are open, we ride in any weather condition so you should check your favorite weather forecast. No matter what the weather is, we always recommend to wear long pants (preferably though pants like jeans or riding pants), over the ankle closed shoes (no flip flops or sandals), and use long sleeve layered clothing so that you can put it on or take it off as the weather conditions change, and don't forget that any clothes that you wear will most likely get very dirty. Keep in mind that wearing the appropriate clothing will not only protect you from the weather but also from debris from the trails, other vehicles, insects, etc plus it will be additional protection in the event of an accident. We provide you, at no extra cost, with safety equipment (Helmets, Goggles and Gloves) as well as hygienic head covers to wear under the helmet. You will be wearing a helmet so you might want to avoid hair accesories, large earings, etc.

+What is the cancellation policy?

We operate by appointment only, so once you make your reservation it is locked in and we block the time slot, the guide and the equipment off in our calendar so that no one else can book it. Our availability is limited and therefore our CANCELLATION AND NO REFUND POLICY states that all reservations are final, will be collected in full at the time of making the reservation, cannot be returned or cancelled and are non-refundable under any circumstance. We understand that there might unexpected situations which might prevent you from making your appointment, therefore we offer you the possibility to reschedule your appointment by paying the corresponding rescheduling fee of $70+tax per scheduled unit and per hour. This also means that if you don't make your scheduled appointment on time or reschedule it in advance, your appointment will therefore be lost. Your reservation confirmation email contains a link which allows you to pay the rescheduling fee and to reschedule your appointment to any other available slot in our online reservation system within 30 days. Reschedules can only be made for complete appointments, so there can be no partial reschedules. As long as the trails are open, we ride in any weather condition and we have a great time whether it snows, rains or shines! If you are not willing to comply with these policies then please do not make the reservation since there will be NO EXCEPTIONS to the policies for any reason whatsoever.

Alternatively, for those of you who are worried about your schedule or plans changing, weather, another virus outbreak, health issues or any other situation, and prefer to have flexibility, we offer Optional Scheduling Protection (OSP) which for a fee of $25+tax per ATV will allow you to cancel (and receive store credit for a later time) or reschedule your original appointment (to any other available slot at any location and date). OSP expires 24 hours prior to the scheduled start time of your appointment. OSP can only be purchased at the time of making the reservation, OSP is non refundable under any circumstance, will be billed separately and shall be paid right after the reservation is made.

THE PURCHASE OF OSP IS STRONGLY RECOMMENDED TO PREVENT SCHEDULING ISSUES

+Do I need to sign a waiver?

Yes, you can find the waiver to be signed here https://www.smartwaiver.com/v/txadventours

+How are you different from other adventure companies?

All our tours are are private, which allows us to customize the tour just for you, whether you are a beginner or an expert rider, whether you just want to ride or just cruise and take pictures. The areas where we operate are very large and it is easy to get disoriented or lost on your own, that is why we are there with you in every step of the way of your private adventure. Why waste your time looking at maps and finding your way around to then learn the hard way that you ended up in a very dangerous trail or somewhere boring... with us you just tell one of our expert guides what you are looking for (difficulty level, off-road thrill, vistas, etc) and we customize the tour just for you, we do not only know where to go but also very important we know where not to go. Cellphone communication out there in the wild is not reliable so in those situations we carry Satellite phones along with our first aid kits, emergency procedures, tool kits, etc to be fully prepared for the adventure. So that is the main difference, we care more about your experience than any other adventure company.